GEICO, a great place to work. - Customer Service Representative GEICO Employee Review

5.0
Oct 11, 2008
Recommend
CEO approval
Business Outlook

Pros

As you will will hear from most employees of GEICO, the best part of our working for GEICO is the benefits. Competitive pay (for the area), Health Insurance, Increased paid vacation with tenure, 401(k) plan, job flexibility (if you find yourself not liking your current job, you can post to a different department), and most of all PROFIT SHARING!!. The management team is, for the most part, very competent. There is a camaraderie that you don't find in a lot of companies.

Cons

Like any call center, there is always the push to be more and more efficient. So, even if your results are good, there's always a push to get to that next level. Of course, there are monetary compensations for that. But, sometimes, it gets a bit grating.

Explore other reviews about GEICO

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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