Great Place to Work - Claims Adjuster GEICO Employee Review

5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid Culture People Inclusiveness PTO Benefits

Cons

•Tons of material to be learned •How rude and condescending these customers are on the phone. You gotta deal with a lot of disrespect from these clients, and if you get a survey and they disagree with the liability decision EVEN THOUGH THEY ARE AT FAULT, or simply because THEY DON’T HAVE the coverage, they will STILL be mad and give you a poor survey, which can affect your score significantly. Excellent: 100 Very Good: 75 Good: 50 Poor: 0 Anything below 100% IS BAD! ADJs don’t have control of what these clients rate us on, which is VERY unfair.

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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