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      GM Financial

      Part of General Motors (GM)

      Engaged Employer

      GM Financial reviews

      Uphill Battle - Customer Experience Operations GM Financial Employee Review

      3.0
      Oct 8, 2017
      Customer experience operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unique approach to call-center work; Diverse Atmosphere; Frequent Attempts to "spice things up"; Awesome co-workers; Really nice work building

      Cons

      GMF is slowly turning into one of those micro-managing companies that base a worker's value purely off of statistics. It's sad... This was not something I would have been able to say just last year.

      Explore other reviews about GM Financial

      5.0
      Jun 26, 2026
      Treasury analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and great culture.

      Cons

      Nothing to mention or say here.

      2.0
      Jul 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm a senior-level software engineer, previously worked at tech companies, and this job is relatively easy for me. No on-call, work-life balance is good. I usually get everything done within 2-week sprints.

      Cons

      GMF is the true definition of work hard, not smart. There are so many dumb engineers. There was a time I had to work with non-technical teams like prod support, and it was quite frustrating. They wanted my team to build an automation so they didn't have to work manually as if anything is possible and there is no limitation within the company. I didn't even create a backlog item as it was a waste of time.

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