Pros
excellent balance with home and work life. lots of positive affirmation when job is well done. lots of room to move and grow. wonderful work family. friendly environment. every level of management is super helpful. team leaders actually lead instead of just "managing" their employees. benefits are amazing. management always open to new ideas and suggestions from employees. team effort really encouraged. excellent rewards/perks for job well done (paid movie day for whole company). Decent pay with adequate raises. Nice bonus structure for teams as a whole. No high pressure quotas. love love love it!
Cons
location in arlington...traffic can be quite congested. have to work one late night per week (11-8). and one saturday a month (but it's only half day and you get to leave work on friday at half day too!!!)