A good company to work for if you are someone that strives in a competitive environment. - Customer Service Representative/Collections GM Financial Employee Review

2.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The company offers solid benefits, including a 401(k) plan and generous PTO and sick time accrual. The schedule is hybrid — two days working from home and three in the office, with one rotating Saturday shift per month. The six-week training program was informative and well-structured, though it moved at a fairly fast pace.

Cons

If you thrive in a highly competitive environment where only top performers are recognized, this may be the opportunity for you. The call centers are currently undergoing significant restructuring and departmental consolidation. Team Leads are often expected to manage more than is realistically sustainable, which can create challenges — especially for those who rely on clear structure and support.

Explore other reviews about GM Financial

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great culture.

Cons

Nothing to mention or say here.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm a senior-level software engineer, previously worked at tech companies, and this job is relatively easy for me. No on-call, work-life balance is good. I usually get everything done within 2-week sprints.

Cons

GMF is the true definition of work hard, not smart. There are so many dumb engineers. There was a time I had to work with non-technical teams like prod support, and it was quite frustrating. They wanted my team to build an automation so they didn't have to work manually as if anything is possible and there is no limitation within the company. I didn't even create a backlog item as it was a waste of time.

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