Moral "grey" area - Retail Store Manager GNC Employee Review

2.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule Employee discount Decent benefits package Improvement in training department Economy is very poor, happy to have a job in general.

Cons

The P3 program- P3's products are not always the solution to our customers needs to say the least (fuction, ingredients, price, quantity, dosage). Promotions/Gold Card- GNC offer their 'best" most "loyal" customers 20% off during a time of the month when prices are higher? (Promo#1) Emails- If GNC wants to be an online business go for it but do not send my customers coupons that they can not use in store and complain about issues with sales. Rankings- While this may cause some healthy competiton it also has cut down on communication between stores. Managers who are producing high KPI numbers are not wanting to coach other managers or employees in fear that they will be lower in the rankings. Lack of training- Our customer expect GNC employees to know quite a lot. Lack of incentives- employees are given a pat on the back for good performance...

Explore other reviews about GNC

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

did a good job keeping training up to date.

Cons

do not have many hours available.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous discount, flexible hours, laidback

Cons

Colleagues will often fall to their lack of thorough training and lack of pay. Career progression is also a dead end when you hit store manager unless you want to give 5-10 years of your life to the company for hardly any pay.

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