Rollercoaster of ups and downs. - Retail Store Manager GNC Employee Review

3.0
Feb 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Customer interaction and relationship building was rewarding Improving the health and wellbeing of others Beating sales goals from previous years. The most incredible moment of working at GNC was when a customer of ours came in for help because she was losing her battle with cancer. Her hair was falling out and her weight was down significantly. My associate and I sold her some products to help with her battle. I thought she wouldn't survive and to my surprise she came back in a few months later. Her weight was up and her hair had regrown. She thanked us and said that we helped save her life. To see the life breathed back into her was something that words cannot express the feeling of.

Cons

Loss Prevention Department is crazy. Constant pressure to sell multi vitamins, gold cards, UPT, CP3, Shaker bottle %, Resuable bag %, absolutely ridiculous number of things to track Management doesn't return phone calls for days, sometimes weeks Pay is minimal for the amount of skill required to effectively operate a store Selling soft chews filled with sugar for the OMS program is hilarious

Explore other reviews about GNC

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Relaxed, Good for in school

Cons

not good pay, no benefits

4.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The job provides excellent exposure to a structured sales plan for someone new to sales. The store gets plenty of foot traffic to create opportunities for customer engagement. The varriety of products to sell on is great as well. Pro Access is a great value for customers building a pre and post work out regiment or building a supplement routine.

Cons

You run the show. While there you are responsable for running the store.

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