Pros
It is fun to have to oppurtunity to help people live healthy. When i have to chance to be honest with customers I feel a sense of accomplishment and intrinsic reward.
Cons
Unfortunately these rewarding feelings a squashed because GNC only manages its employees by tracking KPI's. Every customer can leave happy with you and GNC with the intentions of being a life long customer, but if you dont get them to buy what GNC wants them to buy you have done a bad job. Your pay is also based partially on commission but your required to sell certain percentages of products which dont make you commissions in order to keep your job. When you compain your told its your job, do it or quit. Also GNC added the "GNC qualifier" to sales associates commissions which deducts 25 cents from your commission every hour you work and happen to sell and GNC product with a commission. Any new ideas of new ways of improving customer or employee expierences fall on deaf ears. The Gold Card program for customers is unethical. Prices are raised during the Gold Card week, then reduced again after. The sale prices are simply printed on the back of sales tag and flipped over when Gold Card week arrives.