Pros
decent pay, great benefits, somewhat flexible with work arrangements if you are a good performer
Cons
workload is a heavy lift. minimum 50 hr work week. It is essentially a call center that does IT, Finance, and account management. Hundreds of work instructions, constant change in procedures due to nature of pharma industry, and high visibility if mistakes are made due to compliance impact. This job is not for the weak. little to no time to do back end work and deliverables during work hours. there is little to no knowledge of the type of work outside the group so other areas of the company look down on this role because it is a "call center." this makes it very difficult to advance or move within the company unless you are in with a hiring manager who puts you on their succession plan. still in very early stages of DEI and struggling to retain and promote talent due to culture created by the prevalent "who you know/good old boys club" system.