Low pay, over worked - UAT Tester GXO Logistics Employee Review

1.0
Oct 31, 2022
Recommend
CEO approval
Business Outlook

Pros

none that can be remembered

Cons

- Low pay, I was hired in at a low rate and it was still $2 more than the people who had been there for 5-10 years. - In the last 2 years 8 people have quit and only one new person has been hired. If the work can be done with fewer people they will allow it even if it requires you to work over. - Mandatory short notice weekends - Poor leadership, the supervisor who wasn't great quit the same day they started pandemic precautions, and then just never replaced her. The person in charge is not allowed to contact the client and is a rude and ineffective leader. - UAT is not salaried or valued as other office workers, there were times they would assign us to work on the floor when office work was slow. - No remote work options, upper management had to be contacted just to get laptops when the pandemic started. It was my manager's boss' boss who gave us the greenlight to work from home and he was let go a couple weeks later.

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GXO Logistics Response
3y
We aim to build a culture of belonging that supports and values every team member, so we hate to hear those values weren't resonating with you. We wish you the best in your next role!

Explore other reviews about GXO Logistics

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, myself and my team are all paid really well for the area we are in. Our compensation team reviews often for relevance.

Cons

Work life balance can be hard during structural changes, bit settles down pretty quickly.

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GXO Logistics Response
1d
Thank you for your time to leave us a review and we are glad that you feel weel paid for the job that you do! Work-life balance is something we strive to help employees achieve, that's why we offer competitive PTO, paid holidays, and additional employee wellbeing resources through our Employee Assistance Program!
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and talented engineers who genuinely support one another. Opportunity to work on impactful projects and solve real business problems. Exposure to modern BI and data technologies. Strong team members who are willing to go above and beyond to deliver results. Good learning opportunities for self-motivated individuals.

Cons

Leadership and management style can create unnecessary stress and turnover risk. Frequent micromanagement and excessive focus on responsiveness rather than outcomes. High meeting volume reduces time available for focused engineering work. Priorities and stakeholder commitments are sometimes established before consulting the engineers responsible for delivery. Limited trust in experienced employees and their ability to manage their own work. Internal growth and mobility can feel restricted. Work-life balance can be impacted by shifting priorities and urgent requests. Lack of recognition or compensation alignment when additional onsite expectations or workload demands are introduced. Having a non-technical BI manager overseeing technical engineering work can sometimes result in unrealistic timelines, misunderstandings of development complexity, and decisions being made without sufficient technical input.

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GXO Logistics Response
1d
Thank you for the detailed review and what you have highlighted, it is something we can work on and develop. However, your review does not reflect the employee experience that we strive for - please reach out to us at GXOInquiries@gxo.com so we can better understand your concerns.
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