Understaffing and no work life balance - Anonymous employee GXO Logistics Employee Review

2.0
Nov 30, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay Clean facility Affordable benefits coverage

Cons

Department was never adequately staffed leading to unfair expectations and working 7 days a week responding to issues This issue was constant in other departments as well Inadequate training- the company relies primarily on prerecorded training and when new associates ask for direction they’re told to go hunt down. However much of the information is not updated or consistent. They try to sell new hires on growth opportunity but they won’t offer a promotion until you’re resigning unless you know the right people. There’s little diversity at the upper levels of the company.

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GXO Logistics Response
3y
We hate to hear that you may have not felt valued in your role - we strive to support our team members with strong leadership, work-life balance resources, adequate training, and opportunities for career growth. We appreciate you sharing your perspective and wish you the best in your next role.

Explore other reviews about GXO Logistics

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very responsible company to work for

Cons

Not the most exciting product, warehousing.

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GXO Logistics Response
1w
Thank you for the review and leaving 5*! We wish you continued success in your career with us!
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and talented engineers who genuinely support one another. Opportunity to work on impactful projects and solve real business problems. Exposure to modern BI and data technologies. Strong team members who are willing to go above and beyond to deliver results. Good learning opportunities for self-motivated individuals.

Cons

Leadership and management style can create unnecessary stress and turnover risk. Frequent micromanagement and excessive focus on responsiveness rather than outcomes. High meeting volume reduces time available for focused engineering work. Priorities and stakeholder commitments are sometimes established before consulting the engineers responsible for delivery. Limited trust in experienced employees and their ability to manage their own work. Internal growth and mobility can feel restricted. Work-life balance can be impacted by shifting priorities and urgent requests. Lack of recognition or compensation alignment when additional onsite expectations or workload demands are introduced. Having a non-technical BI manager overseeing technical engineering work can sometimes result in unrealistic timelines, misunderstandings of development complexity, and decisions being made without sufficient technical input.

1
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GXO Logistics Response
2w
Thank you for the detailed review and what you have highlighted, it is something we can work on and develop. However, your review does not reflect the employee experience that we strive for - please reach out to us at GXOInquiries@gxo.com so we can better understand your concerns.
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