Design team - Product Designer Gainsight Employee Review

1.0
Dec 11, 2021
Recommend
CEO approval
Business Outlook

Pros

company's gifts, leaves, and holidays

Cons

1.Not the best place for a beginner designer, team lead was bad at mentoring, he was busy with personal life changes and balmed mentee for their failure, i was bad at my work but they were bad mentor too. I was very open about weakness, where I need help, they agreed to everything before hiring but when work started real challenges were visible. in fact, they were too good to be true, they sugarcoat feedback instead of giving constructive feedback and they fire you one fine day, screw your life and career without any warning 2. manager blindly trusts team leads over anything, blind to everything 3. bad collaboration process, they don't micromanage but they undermanage 4. no creative work process even if its a creative field

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Gainsight Response
4y
I'm so sorry to hear about your experience. Being a new employee is challenging and it sounds like you didn't get the support you deserve. I'd like to invite you to reach out to me directly so i can better understand what went wrong and use the information to get better.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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