Not a "Human First" company !! - Software Engineer Gainsight Employee Review

1.0
Mar 19, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Company gives gifts every quarter. 2. Recharge holidays

Cons

1. Too much work load. No work life balance 2. EMs treat fellow software engineers badly 3. In tough situations, managers instead of finding constructive solutions will do everything to put the blame on fellow engineers. 4. Lots of politics 5. No accountability on management part, every one passing the ball. 6. Micro management by managers 7. Human first culture is only on paper. Nothing human first at the company. 8.Toxic work culture

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Gainsight Response
4y
I am very sorry about your frustrating experience. Being Human First is incredibly important for Gainsight so to read that you have not felt it that way makes me sad. You are absolutely right that it is important for me and other senior members to hear the perspectives from all teammates. I would love to engage directly with you. Please reach out to me for a confidential discussion!

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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