Exceptional - IT Analyst Gainsight Employee Review

5.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Honestly I have worked for several companies from 2016 till 2020, before I came to Gainsight, and it has been a wonderful journey so far. The culture, the flexibility in work timings. Getting to know employees from other teams, making new friends everyday. And of-course the Cohesion has scaled up this interaction even more, I have made new friends from the inSided team too. Overall, I would recommend anyone to join Gainsight and explore before they judge of what type of an organisation this is.

Cons

There is one downsides that I have observed, is the mindset of few people in the leadership team whose influence/impact has affected and would affect the new-comers, I have interacted with several teammates from HYD location, and not many would openly agree with this point until they have considered me as kind of a best friend.

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Gainsight Response
3y
Thank you for your feedback . We are committed to creating a work culture which is transparent , comfortable and enriching for new teammates and will look into improving on the experiences. Regards-Anil

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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