Payroll sucks - Customer Service Representative Gallagher Employee Review

1.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing good coming from Coverdell merging with AJG Gallagher

Cons

The payroll sucks for hourly employees they lie to you that you're getting paid hourly when at the end your basically put in the salary semi monthly payroll they basically took so many hours from me and still not getting paid, it'sa horrible company and they don't do anything to help you.

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Gallagher Response
7y
Thank you for sharing your feedback. We recognize that there is confusion about pay practices during an acquisition. We are committed to fair and legal pay practices and are working diligently to explain any payroll differences resulting from the acquisition. We want to resolve all employee questions and complaints and encourage employees to discuss any concerns with their supervisor, local HR leader or HR support.

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5.0
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Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

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2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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