Pros
A laptop provided and coworkers are nice and helpful because everyone is struggling and they’re co stand brining in new people due to turnover.
Cons
Management misleads you with the workload, benefits, and ability to telecommute to get you to accept a position at GB. Their system is very behind the times and not integrated, which causes you to log into several applications to perform your job. Quality of work is not a priority as long as you’re not showing up on reports. The claims you takeover are not documented well and benefit payments are calculated incorrectly where you’re constantly spending your time fixing prior (long time) adjusters mistakes. Everyone is micromanaged constantly and everyone is expected to work 10-12+ hours per day and you still aren’t able to complete everything they want done. You receive emails upon emails upon emails 24/7 and never able to catch up on all of them. So much time is taken out of your day with micromanaging to where you can’t accomplish more important tasks like benefit payments and investigations. There has been so much turnover with long time & newer employees since I’ve started.