Pros
They helped me advance my career as far as getting promotions and I am forever thankful for that. I have had some really wonderful supervisors here who were like mentors to me. A lot of my co-workers are really helpful and knowledgeable as well. I only have had one instance where taking off was an issue and that was a senior management blunder.
Cons
Male chauvinism is definitely a huge problem. After several years at the company it is clear to me that a lot of the males in management positions should not be there. They don't care enough to make an impact. Some years I did not even get raises (same with a lot of others who were very deserving) and, to me, it is a crime to not cover inflation. And this is all while the company was doing well financially. One promotion I received didn't even come with the pay. I'm sure it is different in every branch as far as the workload but the particular branch I'm in has a lot of good adjusters leaving with no authority from corporate to replace them, thus saturating the adjusters that are left. I know a lot of adjusters that work at night and on the weekends that are telecommuters and it appears there is no relief in sight. The teleworkers sacrifice personal time just to ensure they can keep working from home since that is the threat if your work "escalates". Everything has the potential to escalate daily - diary, contact forms, tasks, detailed status reports. They also monitor email weekly. I find I have to take personal time to create lengthy coverage disclaimers or evaluate demand packages.