Company continually grows, but seems to care less about Support Staff - Customer Service Representative Gallagher Employee Review

2.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, vacation, and health insurance discounts

Cons

Promotion from within is there, but they will not pay you what you deserve. It is frustrating to watch someone from outside the company get hired and do the same job, and get paid more. They seem to only care about the bottom line, and don't put their neck on the line to keep the good employees.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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