Only if you're desperate - Claims Representative Gallagher Employee Review

1.0
Oct 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Most of my coworkers are nice. The benefits are halfway decent. My immediate supervisors try their best to be helpful and supportive.

Cons

Basically everything. You're expected to handle an unreasonable workload, turn out quality work, and stay within your allotted work hours. The majority of the people in the office work through their lunch breaks and come in early or stay late to get everything done. But here's the kicker. The position is paid hourly and you still only get paid for the hours you're "supposed" to be there. There are a lot of people working 8-12 hour days and only getting paid for a fraction of those. But if you don't put in the extra time you get reprimanded for poor quality of work or for falling behind. My manager's response? "Well, that's claims." It's unethical bordering on illegal. I don't mind doing work comp claims. That part is fine. But the company itself will suck your soul.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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