Good teamwork, low pay, limited training - Customer Service Representative (CSR) Gallagher Employee Review

3.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Teamwork within individual teams is great--most team members will be very happy to help each other Paid holidays are great Flexibility to work from home

Cons

Low pay with raises that are basically non-existent. Vacation time allotted is very lacking. Training is non existent--be prepared to learn on your own

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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