3.0
Nov 14, 2011
Current employee
Recommend
CEO approval
Business Outlook
Pros
Good people, fun atmosphere, skilled management at retail level.
Cons
GapCards, GapCards, GapCards. I know there is a lot of pressure on store managers to hit GapCard goals that come down from above; however, good customer service is often put secondary as a result. Associates are constantly reminded to constantly remind everyone that walks through the door about GapCards. There is a fine line between informing customers about a promotion and pestering or haranguing them about it. I feel that line is too often crossed.