Difficult to succeed - Customer Service Representative Gap Employee Review

2.0
Aug 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly peers Casual dress Good products Great customer service

Cons

Very restrictive break times Cannot have set schedule Cannot have assigned workspace Poor equipment and few resources Impossible metrics to meet Training insufficient Constant pressure to meet requirements with little assistance to do that

Explore other reviews about Gap

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good management. Very flexible with unexpected life events. Deally good discounts

Cons

pays below average for the area

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, good location, great customers

Cons

Constant changing product knowledge, different roles often required

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