Good people, not so good managers. - Customer Service Representative Gap Employee Review

2.0
Feb 20, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount and working with the customers can be exciting. The environment is good, and with the music playing and the fun clothing, it made for a fun place to work. The other employees on my same level were also very good.

Cons

The pay was not very good, and the workers were generally pretty good. The managers were not very good at what they do, and had their own hidden agendas when trying to get you to do things. They played favorites, and hours were not spread out evenly. It seemed like the managers did not want to help you better yourself in the company.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good management. Very flexible with unexpected life events. Deally good discounts

Cons

pays below average for the area

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, good location, great customers

Cons

Constant changing product knowledge, different roles often required

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