Poor upper management - General Manager Gap Employee Review

2.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary is decent. The customers are loyal and mostly very good.

Cons

Upper management is disconnected from store level. There is a lack of understanding on how to run a retail store. They should have "boots on the ground." But instead manage from conference calls and phone calls.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good management. Very flexible with unexpected life events. Deally good discounts

Cons

pays below average for the area

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, good location, great customers

Cons

Constant changing product knowledge, different roles often required

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