Pros
Hard working dedicated employees, great camaraderie.
Cons
15+ hour work days, including weekends and during vacation time for salaried employees, just to attempt to keep up with customer complaints. Management uses fear tactics to drive productivity. Cash flow is short, company does not pay their bills. The truck fleet is old and the company operates with less than half the fleet running on any given day. Customers do not receive the service they pay for, and cannot get responses from the company for days and sometimes weeks. The armored car drivers make less wage than fast-food restaurants pay, and they risk their lives every day, only to get beaten down by management after spending a hot summer day in a broken truck with no A/C. The branches often do not even have toilet paper for employees - and thus morale is non-existent. The sales team is driven to sell more, knowing that operations cannot support additional work. The work environment is unhealthy and the health insurance they offer is the worst I have seen in my long career. The internal politics among management definitely includes favoritism to the cute, blonde women, as opposed to those who have been with the company 20+ years and are most productive.