Product support specialist - Product Support Specialist Garmin Employee Review

2.0
Sep 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Great hours for a call center, long calls but expected to give customer self help, emails is nice but again customer has long wait for little information, customers allowed to all for you but frowned on, don't work here if you want to advance

Cons

No value to employees, customers had long waits, little options, states family values but is not a good work life balance, always stressed, never sure what type options are, have to give own review, the ones that did the job right was always one with issues if you didn't have a favorite

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They have a great culture.

Cons

I don't have cons to list.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, and I mean great benefits.

Cons

Poor local culture, everybody is in their own clicks and don't deviate from them. Not a huge amount of office friendliness. Not many team building exercises, and qa gets left out of alot. If you're not a developer, you will have a yard time socially. Coffee is the worst I've had at a company ever. Return to office was not handled right, and the wfh policies were written very vague by a local manager, but what they actually wanted was very specific and was not communicated at all(avg of 1 per month over the course of a year). This lead to a problem where I was denied a wfh request to grieve a dead pet because I used wfh 2 weeks earlier to register a new car ( that I got solely for work commute)

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