Smb Account Manager - Account Manager SMB Gartner Employee Review

2.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity to get out on the right foot and have something on your resume for your next job.

Cons

A few things: 1. Downward trend of becoming hyper focused on metrics, which creates a micromanaged culture. You'll read a number of reviews about poor middle management, and I find that this is mostly true with a few good outliers. 2. Unfortunately, middle management is programmed to be completely metrics driven and almost don't blame them for their tactics, because it's being passed down from above. 3. To provide a bit of context.. my wedding day fell on a quarters close and my direct management was visibly upset for not thinking about such an important work date while planning out the single most important day of my entire life. It didn't stop there though, they prevented a member of the bridal party from attending, saying indirectly that it wouldn't be a good career move for them, so I'm left with an uneven bridal party. Hope this puts in perspective that you are nothing but a laborer, and not due basic human courtesies like major life events. A quarter close comes before a wedding.

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5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great ownership culture - if you want to innovate they will give you the reins

Cons

Data quality / consistency of engineering trams

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great health benefits and salary - A few great colleagues - Talk a lot about inclusion but this has slowly been falling to the wayside - I have been struggling the write this for some time as I wish there were more positive things to say

Cons

- Leadership that does not see anyone or anything but themselves - The company has been imploding for a while lying to the public and the street - Killing off the research model has been the final decision that has made many decide to look elsewhere (including me) - Lay off after lay off has created a culture of fear

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