I don't recommend the SMB account manager job - Account Manager Gartner Employee Review

1.0
Dec 17, 2017
Recommend
CEO approval
Business Outlook

Pros

(From an HT perspective) Majority of the people working at Gartner understand the value of having it on your resume. I also enjoyed my teammates who made working here much better then it would have been otherwise. Very rarely do you run into competition in sales cycles. You are selling to start ups, which is cool to tell your friends. Good benefits.

Cons

- First and foremost, three people in my sales academy were fired before they even hit the floor because they weren't a "culture fit" after moving across the country. - Gartner values feedback, they just don't take it themselves. - You are going to micro managed in a metric heavy environment by a manager who has never managed before. - Sales territories are smaller then ever, like another poster said you get a few letters of one state split between 8 people. -Limitless opportunities for those who last (the average tenure at Gartner is 7 months..very few people even make it the two years needed to get promoted.) - Gartner is not a start up, its a massive company and you are just a number looking to hit a number. Just this year we canceled the holiday party because corporate said so. - Unethical sales practices. You need to lie to your prospects/clients to keep up with everyone else. - Fort Myers is a very boring place to live, it's a retirement area filled with 55+ people. - This is a cubicle, call center job. You are at your desk staring at a computer all day.

Explore other reviews about Gartner

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great ownership culture - if you want to innovate they will give you the reins

Cons

Data quality / consistency of engineering trams

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great health benefits and salary - A few great colleagues - Talk a lot about inclusion but this has slowly been falling to the wayside - I have been struggling the write this for some time as I wish there were more positive things to say

Cons

- Leadership that does not see anyone or anything but themselves - The company has been imploding for a while lying to the public and the street - Killing off the research model has been the final decision that has made many decide to look elsewhere (including me) - Lay off after lay off has created a culture of fear

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