Everything you see on GlassDoor is accurate - Account Manager Gartner Employee Review

2.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

If you get good accounts, you can have an amazing experience. If you get a good manager, you can learn a ton. If you’re good, there’s opportunity for growth. Can be low pressure if you don’t care. Not a heavy workload. Flex hours. Work from home once a week (if your manager doesn’t take it away). Can have pretty cool clients.

Cons

Your entire experience depends on your manager and your book of business. If you get a bad manager, good luck because you’re gonna need it. Everything you read is true: it’s a frat house and all your contacts are cold. Managers expect you to lie so don’t come here is you care about integrity. They barely care about renewals - all they look for is growth and new accounts. Renewals are 100% your responsibility. Even if research or the analysts make a mistake, you’re going to be the one taking a hit. Even if a company goes out of business, you take the hit. Even if we stop covering their space, you take the hit. Even if they were lied to and told they’d be in research by the original sales person, you take the hit. For a tech advisory company, they have awful sales tech - no CRM to know what’s happened previously with prospects or clients. Don’t know if people are going on the Gartner site, clicking on emails from marketing, etc. Theres generally 5-6 males for every female (I was the only one on my team for awhile) and a large majority white. On top of that, most people I know goes to therapy because the role makes them feel like such a failure. Don’t plan to stay more that an year or so. Turnover is ridiculously high and they’re not doing much to try and slow it. You may be reading this and think - but I’m different, I’ve succeeded at everything I’ve done. That’s what I thought too. Even with therapy, I’ll be leaving with a hard hit to my confidence.

Explore other reviews about Gartner

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great ownership culture - if you want to innovate they will give you the reins

Cons

Data quality / consistency of engineering trams

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great health benefits and salary - A few great colleagues - Talk a lot about inclusion but this has slowly been falling to the wayside - I have been struggling the write this for some time as I wish there were more positive things to say

Cons

- Leadership that does not see anyone or anything but themselves - The company has been imploding for a while lying to the public and the street - Killing off the research model has been the final decision that has made many decide to look elsewhere (including me) - Lay off after lay off has created a culture of fear

2
See reviews by: Helpful|Rating|Date|All