Not a great place to work - Field Representative Genentech Employee Review

1.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary is higher. Territory smaller.

Cons

Internal structure makes it almost impossible to bring value to customers. Leadership thinks training isn't needed. Genentech wants warm bodies and doesn't care if a person is trained properly. Unfortunately most HD's do not support their people and don't care. No room for upward movement. Popularity is more important than hard work. The eco model FAILS employees.

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Genentech Response
10mo
We’re sorry to hear that your experience at Genentech hasn’t met expectations. The ecosystem model was designed to better serve patients and customers, but we recognize it may not be meeting all employees’ needs. Your feedback on training, leadership support, growth opportunities, and culture is valuable. Thank you for sharing your perspective as we work to create an environment where everyone feels supported and empowered to succeed.

Explore other reviews about Genentech

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and work environment.

Cons

PhD is necessary oftentimes for advancement.

3.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Genentech's origin story and mission are genuinely inspiring — few companies can point to such a meaningful historical arc in medicine. Patient engagement is taken seriously and feels authentic, not performative. The campus is beautiful and the culture has real warmth.

Cons

DDA is operating with significant gaps. First, the foundational data infrastructure is not mature enough to support the ambitions being set for the team. Second, the measurement culture has gotten ahead of the methodology, and no one in a position of authority seems to be asking hard questions about whether the numbers actually mean what they're being presented as meaning. Third, some management feel disconnected from the work itself, lacking the knowledge, hands-on experience, or relevant credentials. Individually any one of these would be manageable. Together these create an environment where it's hard to do rigorous work, rather work is performative, and be recognized for it.

3
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