1.0
Jun 11, 2014
Current employee, more than 1 year
Coralville, IA
Recommend
CEO approval
Business Outlook
Pros
A lot of earned time off(not paid), personal time off(not paid) opportunities.
Cons
Customer Service Representatives are told to use scripts, which are not always helping consumers. Getting customers more angrier because simple tasks are too hard to do with the systems that do not support actual needs for customers. Be ready to be yelled at, cussed at for things that you are supposed to do but cannot be done.