Decent job, steady schedule, but overbearing management. - Customer Service Representative (CSR) General Dynamics Information Technology Employee Review

Overbearing management who are forced to monitor every second of operation due to the company's unhealthy approach to seasonal CSRs. To simply fulfill their government quota, they will pack the facility with uncaring and unprofessional workers who slack off. Due to that, they're now being forced to monitor every second of every day. Being even thirty seconds late back to the phone from break can cause a write up.