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General Dynamics Information Technology

Engaged Employer

Lawrence, KS Medicare Call Center-CSR - Customer Service Representative General Dynamics Information Technology Employee Review

1.0
Apr 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Health benefits after 30 days. Medical insurance is paid by the company. Pay is $12.95/hr (decent income for Lawence job market). A place to make money until you find a decent job.

Cons

It's a call center. GDIT Call centers are run like concentration camps. No personal belongings allowed, ridiculous rules, everyone is treated like a criminal... Even having paper/pen at your desk is grounds for termination. Main reasons not to work here: Overall poorly run, terrible company culture, no upward mobility, no job security, constant verbal abuse from callers.

Explore other reviews about General Dynamics Information Technology

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Many vaction/sick days. Compenstation is great.

Cons

Communication from higher ups can be lack luster.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Reputable company with good opportunities and potential for growth.

Cons

Depending on the project you are on, you’re treated as a mere resource.

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