Pros
Great benefits, Company seems to care about everyone, Great relationship with most members, Some members love us so much they will occasionally bring treats for the staff Really try to help members rather than just try to sell them everything we offer
Cons
Goals are too high for a medium sized business especially in the HEB locations, Need some sort of incentive program for performing above and beyond (for example going well above the referral goal merely gets a pat on the back but you are now expected to always surpass it), Recently took away some of our abilities that help us book loans such as view credit reports and visit dealerships (now has gone to indirect lending which helps us as a whole but does not help individual goals) Have been understaffed for several months now