Retail Home Office - Point of Sale Support Coordinator Genesco Employee Review

3.0
Oct 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice place to work, generally speaking

Cons

Low compensation (but kinda normal for b&m retail operation)

Explore other reviews about Genesco

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer service and communication Good training and knowledge-sharing within the team Clear processes and well-documented procedures

Cons

No cons come to mind.

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is genuinely good. Flexible and not a grind culture.

Cons

Middle management is the weak point. Several managers are promoted developers with no real management training or experience, they know the tech but not how to lead people. Project structure is disorganized and compensation lags behind market rate.

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