Does Genesco pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesco employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Genesco. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Genesco?

66% of Genesco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesco 3.1 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Genesco?

Sales Associate (23) , Store Manager (20) , Assistant Manager (18) , Customer Service Representative (17) , Co-Manager (9) , Manager (7) , Sales Lead (5) , Part Time Sales Associate (4) , Call Center Representative (3) , Retail Sales Associate (3) , ASM (Area Sales Manager) (2) , Accountant (2) , Administrative Assistant (2) , Co Manager (2) , Customer Service (2)

What are the pros of working at Genesco according to real employee reviews?

"Great people to work with" ((in 20 reviews)); "Good benefits" ((in 8 reviews)); "Good culture" ((in 7 reviews)); "Growth opportunities for the dedicated" ((in 6 reviews)); "Good coworkers." ((in 5 reviews))

What are the cons of working at Genesco according to real employee reviews?

"Low pay and lots of hours for field employees." ((in 25 reviews)); "some poor management." ((in 14 reviews)); "Managers and co" ((in 10 reviews)); "Unless you request it but you will then give up easy money." ((in 5 reviews)); "Advancement opportunities are very limited" ((in 4 reviews))

What are the top reviewed Genesco locations?

Nashville , New York , Lebanon , Dallas , Houston , Chapel Hill , Pittsburgh , Kansas City , Arlington , Charleston , Toledo , Los Angeles , New Orleans , Atlanta , Rockaway , Orem , Bolingbrook , Chicago , Harrisonburg , Garden City , Huntington Station , Long Island City , Middletown , Green Bay , Novi , Washington , Greensboro , Winston-Salem , Cedar Park , San Marcos

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Genesco

Genesco reviews

Good Experience - Order Filler Genesco Employee Review

5.0

Nov 30, 2016

Order filler

Recommend

CEO approval

Business Outlook

Pros

Loved the place. Fast-paced, can get different jobs if you work hard, MOST people are nice, decent pay. Usually Saturdays are off if it isn't too busy. One shift, great for people with kids.

Cons

Management changed and that screwed a few things up, but also made a couple things better. There are some seriously cranky people in there. You'll find out who they are. Just ignore them. If you work hard even through the rough days, it will eventually be recognized.

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5.0

Jan 24, 2026

It service desk technician

Recommend

CEO approval

Business Outlook

Pros

Strong focus on customer service and communication Good training and knowledge-sharing within the team Clear processes and well-documented procedures

Cons

No cons come to mind.

4.0

Mar 26, 2026

Software development engineer ii

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is genuinely good. Flexible and not a grind culture.

Cons

Middle management is the weak point. Several managers are promoted developers with no real management training or experience, they know the tech but not how to lead people. Project structure is disorganized and compensation lags behind market rate.

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Jobs at Genesco

Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)

Nashville, TN

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Journeys - Chat Support Representative - Temp-to-Hire (Onsite)

Nashville, TN

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Journeys - Phone Support Representative - Temp-to-Hire (Work From Home)

Nashville, TN

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Journeys - Chat Support Representative - Temp-to-Hire (Work From Home)

Nashville, TN

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Senior Footwear Designer - Western | Genesco Brands Group

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