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      Genesys

      Engaged Employer

      Genesys reviews

      Too little respect for work/life balance (ININ) - Software Developer Genesys Employee Review

      3.0
      Jan 4, 2017
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people, good policies that are fair to employees.

      Cons

      The culture of the company is 24/7/365 availability. Internal meeting requiring travel was scheduled 8 AM the day after a Federal holiday, meaning remote employees were forced to perform business travel during a federal holiday... which is acceptable for a service-affecting emergency, but I will repeat, this was for an *internal meeting*. It was very early on in my short tenure and I immediately started looking for other work.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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