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      Genesys

      Engaged Employer

      Genesys reviews

      Do not go there - Senior Account Executive Genesys Employee Review

      1.0
      Mar 29, 2017
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely none and that is not being facetious. I cannot think of one good thing except the base salary.

      Cons

      Everything. It would take me pages to write. I went there for the salary and a HUGE mistake. Don't make the same mistake I did.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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