Avoid Genesys Finance! - Senior Analyst Genesys Employee Review

1.0
Jun 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, there are no pros to working at Genesys. The only pro is that I no longer work at Genesys.

Cons

Overall Genesys is a terrible place to work. The company lacks leadership and direction. The focus is on profit with little concern for employee well-being or career development. The company is cheap- you will pay a substantial portion of your health care insurance, there are few company perks, and you are required to stay a year to receive your insignificant 401k match. The company is also cheap when it comes to paying out bonuses. Even the location of the corporate offices indicates "cheap", is there any place worse to work than Daly City? The finance team has had five resignations recently, with more to come. If you like working long days and weekends without compensation or acknowledgement, then you will probably enjoy Genesys finance. However, if you have a life outside of the work, you will be miserable. Weak finance management and lack of investment in systems is just a few of the major issues.. Management has resorted to hiring contractors and now the finance team is comprised of more contractors then permanent employees.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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