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      Genesys

      Engaged Employer

      Genesys reviews

      Millennial Culture - Presales Consultant Genesys Employee Review

      5.0
      Apr 19, 2018
      Presales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open culture, easily approachable management, good ethics, flexibility, fair compensation, travel opportunities (literally for every employee), effective platforms for learning, industry leader, and so on.

      Cons

      Quick ramp-up comes with small glitches in support processes such as finance and IT.

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      Genesys Response
      8y
      Thank you for taking the time to share your thoughts. We love to see employees who just started be excited to work at Genesys. We are proud to have built a positive work environment that encourages work-life balance and allows us to be the industry leader. Our employees are what makes Genesys a great place to work, keep up the great work! Best, Greg (Greg Buck, Global Talent Brand Manager)

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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