great work-personal life balance, tremendous visibility of one's work BUT stagnation and no promotion the biggest cons! - Software Engineer Genesys Employee Review

4.0
Apr 7, 2013
Recommend
CEO approval
Business Outlook

Pros

1. great work culture - open, cross platform inter-team communication and people are willing to help. 2. No managerial nagging of work flow order - responsibility of the work depends on the individual and only streamlining done to achieve maximum efficiency. 3. visibility of work is till upper management, recognizing individual contributions, tremendous scope to learn SIP/VoIP and Contact Center technology.

Cons

1. Below average growth opportunities - a person is stuck in the role he joins into. 2. Average pay - in most cases below industry levels. 3. NO EMPLOYEE IMPROVEMENT program. No Client interaction/managerial scope of transition from Engineering division.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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