Great Place to work - Solutions Consultant Genesys Employee Review

4.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Work Time flexibility, Amazing Products, Customer Challenges on daily basis, Great colleagues and group activities - you will not feel the routine

Cons

Long processes in terms of adding new features and slow response from PM level.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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