Disconnected Management - Senior Account Executive Genesys Employee Review

2.0
Sep 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Incredible Product. Incredible Culture. Strong financial ground.

Cons

Management has too many sales people under them, so you are often left on an island. Quite an arrogant management style.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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