Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged Employer

      Genesys reviews

      Lots of ideas, little action taken - IT Senior Manager Genesys Employee Review

      2.0
      Nov 17, 2020
      It senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Open time off Flexible working situations

      Cons

      Compensation is lower end of scale to almost not competitive Leadership doesn't want to promote but expects you to still do the same work of the next tier up Lots of talk, slow to take action Weak leadership that doesn't understand current technology/trends

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      Genesys reviewsGenesys IT Senior Manager reviewsGenesys review