Change isn't always good - Marketing Genesys Employee Review

1.0
Jan 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing professionals and great technology

Cons

Genesys is being refurbished to be sold, and new temporary senior leadership has been brought in to manage the transition. Right after posting an excellent third quarter, and being featured in an analyst report as industry leaders, the new CMO fired a bunch of top talent and replaced them with Yes Men/Women. The new culture is one where decisions are made at the top behind closed doors and handed down for unquestioning execution. Pushback is seen as insubordination, and people are afraid to do things the "wrong way." It's a shame. It used to be a place for creativity, collaboration, and mutual success.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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