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      Genesys

      Engaged Employer

      Genesys reviews

      Great company, with great people and great products - Management Genesys Employee Review

      4.0
      Apr 24, 2014
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Market-leading products supported by people who truly care about customer success. The management team likes to have fun, and really cares about the employees.

      Cons

      Back-office people and processes need to be improved. Back-office personnel still perform their jobs like they are part of a larger, non-performance oriented company.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 16, 2026
      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance Great product and customers

      Cons

      Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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