Started Jan 2014, very happy with the decision to come on board. - Sales Genesys Employee Review

5.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Nothing like working for the industry leader. Great hardworking people at Genesys, lots of talent, lots of resources to help you to get your job done. Strong straight-speaking leadership. Recent cloud acquisitions make Genesys feel like a fast moving start-up. If you are smart, hardworking and talented and are bored at your current play, Genesys might be a good fit. And if you're in sales and you can hit it, you can indeed make beaucoup bucks.

Cons

Fast moving and first three months are indeed like drinking out of a fire hose. Be ready to put in lots of hours developing domain expertise and figuring out various processes. Good news is you're working with very competent, hard working people who like to win as much as you do.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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