Pros
Great people, Vision of company, commitment to customer success, large portfolio to work with, Executive support and willingness to help. Fast paced environment where change is embraced, company will work to change on a dime as opposed to turning around like a cruise ship. Terrific solutions that span contact center, social, mobile, offered OnPremise and in the Cloud.
Cons
Like any company which is evolving, improvement needed around operational excellence. On a positive note, the company realizes this and is working to improve.
