This is the best time to be at Genesys. - Sales Genesys Employee Review

5.0
May 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Strong growth potential, private equity owned but the PE owners want growth and aren't trying to squeeze the profit out of the company. Fast-paced, lots of flexibility, everyone contributes. Very collaborative work environment, this is not a top-down leadership company and everyone has the opportunity to grow and expand their horizons.

Cons

Because it is such an exciting place to work with so much going on, it can be difficult to maintain work-life balance, but the company's leadership does encourage work-life balance and also encourages having fun at work.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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