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      Genesys

      Engaged Employer

      Genesys reviews

      Great product, poor management - Accountant Genesys Employee Review

      1.0
      Jun 6, 2014
      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has s great software product

      Cons

      Life balance non existence in here. No vacation accrual. So pray for a good and understandable manager (unlikely). The worst medium level management that I've seen in any company that I've worked for. Worst of all, high level managers don't care. Don't expect a good flow of communication. Daly City (nothing in here but fog)

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      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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